energie star


Les Portes A.R.D. Inc. guaranteed its products against any defect or manufacture for one year on the parts and labour and this, starting from the date of invoicing. After this one year deadline, our responsibility, will be limited to the specific value of the product.

The bumps or scratches will have to be announced to us in the 48 hours following the reception and this before the installation, without what you will not be able to place a service call for replacement.

This guarantee does not apply to the defects caused by a bad installation, an improper use or following damage made during the transport.

No return for credit will be made without a preliminary authorization of the direction of Les Portes A.R.D.

For any return of defective material, there will be inspection of the material by the supplier. The credit will be carried out immediately after the reception of the credit from the supplier.


Any modification made to our product will automatically involve the cancellation of our guarantee.

Routing a service call, please contact the retailer where you made the purchase of our products. This retailer will send us a request and we will treat the application.

Thank you.


During the first year, weatherstripping, sill break, sweep, vinyl cladding and hinges will be replaced only if no abuse or bad installation were noted.

Aluminium storm doors installed with steel doors are not covered by our guarantee.

A warping until 1/4" is not considered as a manufacturing defect.


None of the suppliers guarantee thermal breaking.

All the unperceivable manufacturing defects with your eyes on glass or the moulding and that with less than one meter or 3' in the fields of vision, will not be regarded as defects. If the imperfections are visible and acceptable, the material will be replaced.